Privacy Policy
Last updated: 10 July 2025
Carbon Gym is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, classes, or visit the gym.
We may update this policy from time to time to reflect changes in our services or legal obligations. When we do, we’ll update the “last updated” date above and post the revised policy on our website. If the changes are significant, we’ll let you know directly where possible.
If you have any questions about this policy, feel free to contact us.
What this policy covers
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What information we collect
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How we use your information
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How we protect your information
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Accessing your information
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Sharing with third parties
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Cookies and tracking
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CCTV
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Changes to this policy
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Contacting us
What information do we collect?
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We collect personal information when you:
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Sign up for a membership or trial
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Book a class or personal training session
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Fill out forms or make purchases
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Contact us or engage with us online
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Enter the gym or attend events
Information you may give us includes:
Your name, contact details, date of birth, emergency contact, payment details, health or fitness information (if relevant to training), and a photo for security purposes.
Information we collect automatically:
We may collect your IP address, browser type, device info, and how you use our site — often via cookies. This helps us improve our services and understand user behaviour.
CCTV footage:
Our facility uses CCTV for safety and security. Footage may capture your image during visits and is stored securely and only viewed when necessary.
How we use your information
We use your information to:
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Provide and manage your membership and access to the gym
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Deliver group classes, training programs, or coaching
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Improve our services and your experience
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Send occasional updates (only if you’ve opted in)
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Maintain a safe and secure environment
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Meet our legal obligations
How we protect your information
We take data protection seriously. Your personal information is stored securely, and we follow best practices to protect it from unauthorised access, loss, or misuse. We do not store your full payment information, and sensitive data is encrypted where required.
Sharing with third parties
We may share your information with:
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Trusted third-party service providers (e.g. payment processors, software tools)
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Government or legal authorities if required by law
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Law enforcement if footage or information is required to assist with an investigation
We do not sell your information to any third parties.
Cookies and tracking
Our website uses cookies to improve your experience, remember preferences, and gather website analytics (e.g. via Google Analytics). You can choose to disable cookies through your browser, but this may affect how the website functions.
Accessing your information
You can request access to your personal information at any time, or ask us to correct it if it’s inaccurate. We’ll respond in line with the Privacy Act 2020.
To request access or correction, contact us.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the most recent update date shown at the top.
Contacting us
If you have any questions or requests related to your personal information or this Privacy Policy, please contact:
Carbon Gym: 110 High Street, Leeston 7632